Privacy Policy
How we collect, use, and protect your information
1) Scope & Who We Are
EricEmanuelShop.org (“we,” “our,” or “us”) operates an independent ecommerce website offering Eric Emanuel-inspired apparel and accessories. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our site, contact us, or make a purchase.
Controller: EricEmanuelShop.org, 2416 Melrose Ave, Los Angeles, CA 90029, United States. Email: [email protected]
Note: We are not affiliated with Eric Emanuel the brand or any of its subsidiaries. All trademarks are the property of their respective owners.
2) Information We Collect
Information you provide directly
- Account and checkout details: name, email, phone, shipping/billing addresses.
- Order details: items purchased, size, preferences, gift messages.
- Support and inquiries: content of messages and attached files.
- Marketing preferences: newsletter opt-ins and communication choices.
Information collected automatically
- Device and usage data: IP address, browser type, OS, referring URLs, pages viewed, and timestamps.
- Approximate location derived from IP for fraud prevention and localization.
- Cookies, pixels, and similar technologies for site functionality and analytics. See “Cookies & Tracking.”
Information from third parties
- Payment providers (e.g., Stripe, PayPal) for payment status and fraud signals. We do not store full card numbers.
- Shipping carriers for delivery updates and address validation.
- Advertising and analytics partners where permitted by your preferences and local law.
3) How We Use Information
- Process and fulfill orders, including payments, shipping, returns, and support.
- Operate, secure, and improve our website, products, and services.
- Personalize your experience (e.g., saved cart, recently viewed items, sizing guidance).
- Send transactional emails (order confirmations, shipping updates) and, with consent or as allowed by law, marketing communications.
- Detect, prevent, and investigate fraud, abuse, or security incidents.
- Comply with legal obligations and enforce our terms.
Legal bases (EEA/UK users): performance of a contract (fulfilling orders), legitimate interests (site security, improvements, limited marketing), consent (non-essential cookies/marketing), and legal obligations (tax, accounting).
4) Cookies & Tracking
We use the following categories of cookies and similar technologies:
- Strictly necessary – required for core site functions (cart, checkout, security). Cannot be disabled.
- Performance/analytics – help us understand site usage (e.g., Google Analytics).
- Functional – remember your preferences (e.g., saved addresses, currency).
- Advertising – measure ad performance and deliver relevant ads (e.g., Meta Pixel).
You can control cookies via your browser settings and the preferences below.
5) How We Share Information
We share personal information only as needed to run our business and provide our services:
- Payment processors – to process payments and prevent fraud (e.g., Stripe, PayPal).
- Fulfillment and shipping – warehouses and carriers (e.g., USPS, UPS, FedEx) to deliver orders and manage returns.
- Service providers – website hosting, email delivery, customer support tools, analytics, and advertising partners under contract.
- Legal and safety – to comply with law, enforce our terms, or protect rights, property, and safety.
- Business transfers – in connection with a merger, acquisition, or asset sale, subject to safeguards.
We do not sell personal information for money. Where the term “sell” or “share” under the CCPA/CPRA includes certain online advertising disclosures, see “Do Not Sell or Share” below.
6) Advertising & Analytics
We may use analytics (e.g., Google Analytics) to understand site performance and advertising tools (e.g., Meta Pixel, Google Ads) to measure campaigns. Where required, these load only if you consent via Cookie Preferences.
- Opt-out of Google Analytics: tools.google.com/dlpage/gaoptout
- Google Ads settings: adssettings.google.com
- Meta Ads preferences: facebook.com/adpreferences
- NAI/DAA industry opt-outs: optout.networkadvertising.org and aboutads.info/choices
7) Your Rights
EEA/UK
You may request access, correction, deletion, restriction, portability, or objection to certain processing. Where processing is based on consent, you may withdraw it at any time.
California (CCPA/CPRA)
California residents can request access to, deletion of, or correction of personal information and opt out of “sale” or “sharing” for cross-context behavioral advertising. See the form below.
How to exercise
- Email us at [email protected] with “Privacy Request” in the subject.
- Or use the request form in the “Do Not Sell or Share” section.
We will verify your identity before fulfilling requests and respond within applicable timelines.
8) Security
We use administrative, technical, and organizational measures to protect personal information, including TLS encryption in transit, access controls, and vendor due diligence. No method of transmission or storage is 100% secure; please use strong, unique passwords and keep them confidential.
9) Data Retention
- Order and transaction records: up to 7 years (tax and accounting requirements).
- Support communications: typically 24 months after resolution.
- Marketing data: until you unsubscribe or after a period of inactivity, then deleted or anonymized.
- Analytics data: typically 26 months, subject to your cookie preferences.
10) International Transfers
We are based in the United States. If you access our services from outside the U.S., your information may be transferred, stored, and processed in the U.S. and other countries. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for such transfers.
11) Children’s Privacy
Our services are not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate action.
12) Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or for legal, technical, or operational reasons. We will post the updated date at the top of this page. Your continued use of the site indicates acceptance of the updated policy.
13) Contact Us
Email: [email protected]
Address: 2416 Melrose Ave, Los Angeles, CA 90029, United States
14) Do Not Sell or Share My Personal Information (CCPA/CPRA)
California residents may use this form to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising. We will honor your preferences for this browser and match them to your account or email where possible.